Comparison
Carrots vs Ordermentum
Ordermentum is a network with tens of thousands of venues on it. Carrots is a channel of your own. That choice decides more than any feature does.
What Ordermentum is
The largest ordering network in Australian hospitality
Ordermentum describes itself as “The #1 ordering and payments platform for Australian suppliers”, says it “processes over $1.5B in orders annually”, and refers on its supplier pages to the “50,000 venues who want what they sell”. The scale is not a statistic about the product. It is the product.
It brings you customers. We do not.
Their supplier material leads on acquisition: “low-cost leads and acquisition”, “pre-vetted venues”, and tools to meet venues already on the platform. This is the single biggest difference between the two products, and it is entirely in their favour. Carrots does not generate demand, has no network, and will not send you a single new account.
Payments built around getting the supplier paid
They describe “24/7 automated accounts receivable, instant account reconciliation, and same-day settlements”, and their supplier stories lead on payment speed. One of them, 3 Tier Food Services, is quoted as saying “We’re getting paid the next day.”
Accounting and inventory integrations already built
Their integrations page lists Xero, MYOB, MYOB Advanced, QuickBooks, NetSuite, Microsoft Dynamics Business Central, Unleashed, Cin7 Omni and Cin7 Core, among others. Carrots connects to none of those today, and for an Australian distributor on Xero that is a real reason to pick them.
They publish their prices
Supplier tiers on their pricing page: $200 a month with a $399 one-off setup for 15 to 150 customers, $1,050 a month with a $2,000 setup for 151 to 700, and a custom tier above 701. We publish ours too, as of 13 September 2026. Theirs is cheaper than ours at the small end and dearer from around 151 customers, because their tiers step up with the number of accounts you hold and ours do not.
What Carrots is
A channel of your own, not a presence in someone else's
To be fair to them: Ordermentum does support supplier branding, so this is not a question of whether your logo appears. It is a question of where the ordering happens. On Carrots your buyers order on your domain, in an app published under your name, on a tenant and database that are yours. On Ordermentum they order in the Ordermentum app, alongside their other suppliers.
Your ERP stays the system of record
Carrots reads items, customers and price lists out of the ERP you already run rather than asking you to migrate. SAP Business One is live today. The books stay where your accountant expects them.
Pricing complexity is the thing we built for
A base list, a customer's price book, a negotiated contract line, a quantity break and a promotion all landing on the same product on the same day, resolved in one chain, so the price in the cart, on the invoice and in the ERP is the same number. Plus multiple order guides per account, because one customer often orders as several sites.
Australian tax and payments, handled directly
GST with per-product treatment, ABN validated on trade applications, compliant tax invoices rendered from your own template, and the payment methods Australian venues use: card, PayTo and BECS direct debit, Afterpay and Zip.
Your bill does not scale with your account count
Our tiers differ by capability, not by size: no account cap, no order cap, no seat count. Ordermentum's published supplier tiers step up with the number of customers you have. Which of those is better depends entirely on your shape, and if you are small it may well be theirs.
Side by side
Where the answers actually differ
No ticks and no scores. A tick means whatever the vendor filling it in wants it to mean.
| Ordermentum | Carrots | |
|---|---|---|
| What it is | OrdermentumA two-sided ordering and payments network. Suppliers sell on it, venues buy on it, and both sides hold an Ordermentum account. | CarrotsA platform you run your own trade channel on. Your customers deal with your store, not with ours. |
| Where your customer orders | OrdermentumIn the Ordermentum app, next to their other suppliers. Supplier branding is supported inside it. | CarrotsOn your own domain, and in a mobile app published under your name. |
| Bringing you new customers | OrdermentumAcquisition and retention tools, and access to the venues already on the platform. | CarrotsNothing. Carrots does not generate demand and does not claim to. |
| Accounting integration | OrdermentumXero, MYOB, QuickBooks, NetSuite, Unleashed, Cin7 and more, listed on their site. | CarrotsSAP Business One today. Xero and MYOB are not built. For an Australian distributor that is a real gap and we would rather you heard it here. |
| Pricing | OrdermentumPublished. From $200 a month plus a $399 setup at 15 to 150 customers, stepping up with customer count. | CarrotsPublished. $349 a month for Starter and $749 for Growth, flat, with Enterprise quoted. No account, order or seat count. |
| Native mobile app | OrdermentumPublished iOS and Android apps. | CarrotsIn development. Today the portal installs to a phone from the browser and behaves like an app. |
| Reading orders that arrive as email | OrdermentumThey market AI across orders, payments and insights. | CarrotsEmailed orders land in a review queue and a person confirms them before anything ships. Turning one into priced lines automatically is in review, not released. |
Choose Ordermentum if
- You want new customers as well as better software. They have the network and the tools to reach it, and we have neither.
- You run on Xero, MYOB, QuickBooks, NetSuite, Unleashed or Cin7 and need the accounting link working from day one.
- Your buyers already order from other suppliers in Ordermentum. Being one more supplier in an app they open daily is genuinely easier for them than installing yours.
- You need a published native app now rather than soon.
Choose Carrots if
- You want the ordering channel and the customer relationship to be yours, on your domain and under your name, rather than a branded presence inside a network.
- Your pricing is the complicated part: price books, contract lines, quantity breaks and promotions colliding on the same product.
- You run SAP Business One, or another ERP you intend to keep as the system of record.
- You have a lot of accounts and would rather your software bill did not scale with the count.
- You want ordering, back office, pricing, payments, delivery and customer messaging as one platform rather than a network plus your own systems.
How this was written
Everything above about Ordermentum comes from their own public material, read in September 2026. Nothing here is drawn from a private evaluation, a third-party review site, or a customer’s spreadsheet.
Products change. If you work at Ordermentum and something here is out of date or wrong, tell us and we will correct it — that is a better outcome for us than being caught out by a prospect. Ordermentum is their trademark and we are not affiliated with, endorsed by, or partnered with them.
Still not sure which fits?
Tell us what you distribute, what you run on, and what your reps do all day. If the answer is Ordermentum, we will say so.