Comparison
Carrots vs Pepperi
Pepperi is a larger, broader platform than Carrots, and for some distributors that is the right answer. Here is where each one fits, written without pretending otherwise.
What Pepperi is
A unified B2B commerce suite
Pepperi describes itself as a “Unified B2B Commerce Solution for B2B Sales”, aimed at brands and distributors and, in their own words, at medium and enterprise customers. It is a suite rather than a single product.
Twelve modules, well beyond ordering
Their site lists B2B eCommerce alongside field and rep mobile order taking, direct store delivery and route accounting, trade promotions, inside sales and support, retail execution, mobile CRM, a trade show app, sales force automation and their own analytics. If you need route accounting or retail execution, that is a real answer and we do not have one.
Native apps, built for the road
Native iOS and Android applications designed for field teams, including offline use. For a business whose reps take orders in venues with no signal, that matters more than anything on our list.
Enterprise integration surface
An integration platform, a plugin directory and third-party apps. Built for organisations with a lot of systems to join up.
What Carrots is
One job, done properly
Ordering, the back office behind it, pricing, payments and delivery. Not a sales force automation suite with ordering attached. If your problem is that customers order by phone and email and your team re-keys it, that is the whole of what we built.
Australian by default, not by configuration
GST handled end to end with per-product treatment, ABN validated on trade applications, compliant tax invoices from your own template, and the payment methods Australian venues actually use — card, PayTo and BECS direct debit, Afterpay and Zip.
Your own database, and your ERP stays the master
Each distributor runs as their own database on their own hostnames. Items, customers and price lists are read out of the ERP you already run, which stays the system of record.
The people who wrote it answer the phone
A small team, in Australia, with direct access and changes shipped in days rather than filed as feature requests. The trade is real: you will not get a twenty-person implementation team or a global support desk.
Side by side
Where the answers actually differ
No ticks and no scores. A tick means whatever the vendor filling it in wants it to mean.
| Pepperi | Carrots | |
|---|---|---|
| What it is | PepperiA B2B commerce suite spanning ordering, field sales, route accounting and retail execution. | CarrotsA trade ordering platform with the back office, pricing, payments and delivery behind it. |
| Who it targets | PepperiBrands and distributors, described on their own site as medium and enterprise. | CarrotsIndependent food and beverage distributors, from a few dozen accounts upward. |
| Native mobile apps | PepperiNative iOS and Android, including offline use for field teams. | CarrotsWeb app that installs to a phone from the browser. A native app is in development and offline is not built. |
| Breadth of modules | PepperiTwelve listed solutions, including several we do not offer at all. | CarrotsSix modules. Everything we publish is listed, with an honest status on each line. |
| Australian tax and payments | PepperiA global platform; local specifics are a configuration question for them to answer. | CarrotsGST, ABN validation and Australian tax invoices built in, with PayTo, BECS, Afterpay and Zip. |
| Knowing what you are buying | PepperiFeature detail comes through their sales process. | CarrotsThe full capability list and a feature checklist, including what we do not do, are on this site before you talk to anybody. |
Choose Pepperi if
- You need route accounting, direct store delivery or retail execution. We do not do any of it.
- Your reps take orders in the field, offline, on a native app. Ours is in development.
- You trade in several currencies or languages.
- You are a medium or enterprise business that wants a suite and has the team to implement one.
Choose Carrots if
- Your customers are venues placing repeat orders, and the problem is the phone, the email and the spreadsheet.
- You are Australian and want GST, ABN and tax invoices right without configuring your way there.
- You want your ERP left alone as the system of record.
- You would rather deal with the people who wrote the software than with an account manager.
- You want to know what a platform does not do before you sign, not during implementation.
How this was written
Everything above about Pepperi comes from their own public material, read in September 2026. Nothing here is drawn from a private evaluation, a third-party review site, or a customer’s spreadsheet.
Products change. If you work at Pepperi and something here is out of date or wrong, tell us and we will correct it — that is a better outcome for us than being caught out by a prospect. Pepperi is their trademark and we are not affiliated with, endorsed by, or partnered with them.
Still not sure which fits?
Tell us what you distribute, what you run on, and what your reps do all day. If the answer is Pepperi, we will say so.